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Owl Cyber Defense is a leader and trusted partner in cyber security. We deliver solutions that protect and connect the world’s most critical networks. Owl’s product lines of cross domain, data diode, and portable media solutions provide the strongest available security checkpoints for threat prevention and secure data availability. Our in-depth expertise in security engineering at the operating system level enables us to help government and commercial customers meet ever-evolving cyber security threats.
Job Summary:
Owl has an immediate need for a Sales Engineer to join our Sales team. The Sales Engineer being a subject matter expert in Industrial Controls and Operational Technology, will maintain a professional rapport with customers and endeavor to give them the best possible service while bridging the gap between Owl sales, sales partners, and product teams, to provide effective solutions to customer security needs.
Essential Duties and Responsibilities:
Requirements/Qualifications:
About Owl Cyber Defense Solutions, LLC
Owl Cyber Defense Solutions, LLC is a fast-growing cybersecurity solutions company, holding a firm leadership position in network security and secure information transfer. It is a privately-owned US company with offices in Columbia, MD, Danbury, CT and Morrisville, NC. For more information, see http://www.owlcyberdefense.com.
Owl Cyber Defense is Proud to be an Equal Opportunity /Affirmative Action Employer.
Global Sales Engineer – Operational Technology
Columbia, MD (Remote Eligible) · Sales| Job Title: | Global Sales Engineer – Operational Technology |
| Department: | Sales |
| Reports to: | Sales Director |
Owl Cyber Defense is a leader and trusted partner in cyber security. We deliver solutions that protect and connect the world’s most critical networks. Owl’s product lines of cross domain, data diode, and portable media solutions provide the strongest available security checkpoints for threat prevention and secure data availability. Our in-depth expertise in security engineering at the operating system level enables us to help government and commercial customers meet ever-evolving cyber security threats.
Job Summary:
Owl has an immediate need for a Sales Engineer to join our Sales team. The Sales Engineer being a subject matter expert in Industrial Controls and Operational Technology, will maintain a professional rapport with customers and endeavor to give them the best possible service while bridging the gap between Owl sales, sales partners, and product teams, to provide effective solutions to customer security needs.
Essential Duties and Responsibilities:
- Articulate technology and product positioning to both business and technical users
- Primary technical resource for the Sales Team and Owl’s global distributor and reseller partners
- Actively drive and manage technology of the evaluation stage of sales process
- Work as a key technical advisor to advocate our products
- Comprehensive understanding of customer’s security system architecture
- Able to identify all technical issues to assure the Sales team and Owl partners are proposing the best solution for our customers
- Establish and maintain strong relationships with the customer’s technical personnel throughout the sales cycle
- Support the initial installation of products and services
- Manage continuous customer relationships to obtain product improvement ideas and share information with the R&D team
Requirements/Qualifications:
- Education
- B.S. in Computer Science, Electrical Engineering or a related field is strongly preferred
- Experience
- 4 to 6 years of relevant experience supporting high technology engineering as a Sales Engineer
- Must have had previous hands-on experience with programming and/or scripting in a technical role (~5 years)
- Experience and familiarity with products similar to the Owl’s lines of business is desired
- Knowledge, Skills & Abilities
- Candidate should have experience and full understanding of IC applications utilizing OPC DA, OPC UA, Modbus, Aveva PI System, Historian replication, MQTT, AMQP, FT, SFTP/FTP, Syslog, SNMP, SMTP, time synchronization, SQL/MSQL and other industrial protocols
- Must be self-motivated with a proven track record in supporting high technology hardware and software sales.
- Able to develop and deliver product demonstrations
- Must have strong analytical, presentation and organizational skills
- Able to respond to functional and technical elements of RFIs/RFPs
- Able to quickly obtain the relevant information to understand and explain the customer’s security system architecture
- Able to eliminate sales obstacles through creative and adaptive approaches
- Must have high-touch communications skills
- Able to listen to potential clients' needs and to explain how the company’s product can satisfy those needs
- Able to convey customer requirements to Owl’s sales team, engineers, and research and development departments to devise new ways of meeting customer requirements for use of the company’s products
- Proactive outreach with customers to ensure their needs have been met and to assist with any additional problems that may arise after purchase
- Able to demonstrate in extensive, technical detail how the company’s products are different than that of the competition
- Following a sale, the Sales Engineer provides any technical support the customer may need for installing and operating the products or solutions
- Able to provide training for the customer employees who will use the product or solution
- Sales engineer is in constant contact with customers with the objective to obtain a good idea of the improvements customers would like to see in the company’s products and bring this information to the research and development team
- Sales Engineer works to bring the company products and solutions in line with customer expectations
- Must be self-motivated with a proven track record in supporting high technology hardware and software sales.
- Must be comfortable in a small, high growth company requiring independent initiative and careful thought to customer’s needs.
- Demonstrate a high level of commitment to staying current with relevant changes in technology
- Additional Competencies/Requirements
- Must be available for 30-40% travel, for pre-sales customer and partner meetings
- Domestic and International travel is expected.
- 9-12 weeks per year likely to be spent in the middle east region, e.g. quarterly trips for 3-4 weeks each trip.
- Additional US travel not likely to exceed an additional 6-8 weeks
- Must be able to obtain/maintain a US Government security clearance
- Must be available for 30-40% travel, for pre-sales customer and partner meetings
About Owl Cyber Defense Solutions, LLC
Owl Cyber Defense Solutions, LLC is a fast-growing cybersecurity solutions company, holding a firm leadership position in network security and secure information transfer. It is a privately-owned US company with offices in Columbia, MD, Danbury, CT and Morrisville, NC. For more information, see http://www.owlcyberdefense.com.
Owl Cyber Defense is Proud to be an Equal Opportunity /Affirmative Action Employer.