Job Title:                   Sales Engineer
Department:              Sales
Reports to:                Manager, Sales Engineering

Owl Cyber Defense is a leader and trusted partner in cyber security. We deliver solutions that protect and connect the world’s most critical networks. Owl’s product lines of cross domain, data diode, and portable media solutions provide unexploitable security checkpoints for absolute threat prevention and secure data availability. Our in-depth expertise in security engineering at the operating system level enables us to help government and commercial customers meet ever-evolving cyber security threats.

Job Summary:
Owl Cyber Defense is seeking a skilled and customer-focused Sales Engineer to support our growing Sales team in delivering high-assurance cybersecurity solutions to mission-critical environments. In this key role, you will serve as the technical bridge between customers, business development, and engineering—guiding solution design, presenting product capabilities, and ensuring successful implementations. The ideal candidate brings hands-on experience in cybersecurity or cross domain solutions, strong communication skills, and a deep understanding of secure system architectures. If you thrive at the intersection of technical depth and customer engagement, this role offers the chance to make a real impact.

Essential Duties and Responsibilities:

• Articulate technology and product positioning to both business and technical users
• Primary technical resource for the Sales Team
• Actively drive and manage technology of the evaluation stage of sales process
• Work as a key technical advisor to advocate our products
• Comprehensive understanding of customer’s security system architecture
• Able to identify all technical issues to assure the Sales team is proposing the best solution for our customers
• Establish and maintain strong relationships with the customer’s technical personnel throughout the sales cycle
• Support the initial installation of products and services
• Manage continuous customer relationships to obtain product improvement ideas and share information with the R&D team

Requirements/Qualifications:
 

• Education
  • B.S. in Computer Science, Electrical Engineering or a related field is strongly preferred

 

• Experience
  • 8 to 10 years of relevant cybersecurity experience supporting Cross Domain Solutions
  • Must have had previous hands-on experience with programming and/or scripting in a technical role (2+ years)

 

• Knowledge, Skills, Abilities
  • Experience and familiarity with products similar to the company’s lines of business is desired
  • Responsible for development and delivery of product demonstrations
  • Responsible for representing the product or solution to customers and at field events such as trade shows, conferences, seminars, etc.
  • Must have strong analytical, presentation and organizational skills
  • Able to respond to functional and technical elements of RFIs/RFPs
  • Able to quickly obtain the relevant information to understand and explain the customer’s security system architecture
  • Able to eliminate sales obstacles through creative and adaptive approaches
  • Able to convey customer requirements to Sales team
  • Able to convey customer requirements to the company's engineering and research and development departments to devise new ways of meeting customer requirements for use of the company’s products
  • Able to listen to potential clients' needs and to explain how the company’s product can satisfy those needs
  • Able to demonstrate in extensive, technical detail how the company’s products are different than that of the competition
  • Following a sale, the Sales Engineer provides any technical support the customer may need for installing and operating the products or solutions
  • Able to provide training for the customer employees who will use the product or solution
  • Able to take the initiative to maintain contact with the customer to ensure that the customer’s needs have been met and to assist them with any additional problems that may arise well after the purchase
  • Sales engineer is in constant contact with customers with the objective to obtain a good idea of the improvements customers would like to see in the company’s products and bring this information to the research and development team
  • Sales Engineer works to bring the company products and solutions in line with customer expectations
  • Must be self-motivated with a proven track record in supporting high technology hardware and software sales.
  • Must be comfortable in a small, high growth company requiring independent initiative and careful thought to customer’s needs.
  • Demonstrate a high level of commitment to staying current with relevant changes in technology

 

• Additional Competencies/Requirements
  • Must be able to obtain/maintain a US Government security clearance
  • Must be available for at least 25% travel, for pre-sales meeting
  • Domestic and International travel is expected.

About Owl Cyber Defense Solutions, LLC
Owl Cyber Defense Solutions, LLC is a fast-growing cybersecurity solutions company, holding a firm leadership position in network security and secure information transfer. It is a privately-owned US company with offices in Columbia, MD, Danbury, CT and Morrisville, NC. For more information, see http://www.owlcyberdefense.com.


Owl Cyber Defense is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive equal consideration for employment.
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